These Terms of Service ("Terms") govern your access to and use of Inbox(the "Service", "we", "us"). By creating an account or using the Service, you agree to these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind it.
1. The Service
Inbox is a workspace that lets you connect and manage advertising accounts across multiple platforms, run reporting and automation, generate ad creatives, and operate campaigns through AI assistants over the Model Context Protocol. Features vary by plan and by the platforms you connect.
2. Eligibility and accounts
- You must be at least 16 years old and able to form a binding contract.
- You are responsible for your account, your API keys, and all activity under them.
- Keep your credentials secure and notify us of any unauthorized use.
- You are responsible for the actions of members you invite to your workspace.
3. Connected platforms and third-party terms
When you connect an ad platform (including Google Ads, Meta, Amazon, TikTok, LinkedIn, Microsoft and others), you authorize Inbox to act on your behalf through that platform's API. Your use of each platform through Inbox remains subject to that platform's own terms and policies, including, for Google, the Google Ads API Terms of Service and applicable advertising policies. You are responsible for complying with them. Inbox is not affiliated with, endorsed by, or sponsored by these platforms.
4. Acceptable use
You agree not to:
- Use the Service for unlawful, deceptive, infringing or harmful purposes.
- Run advertising that violates a connected platform's policies.
- Attempt to reverse engineer, disrupt, overload or gain unauthorized access to the Service.
- Resell or provide the Service to third parties except as expressly permitted.
- Misuse AI features to generate misleading, unlawful or policy-violating content.
5. AI features
The Inbox Copilot and Creative Studio produce output based on your inputs and can make mistakes. You are responsible for reviewing AI-generated plans, copy and creatives before publishing. Spend-starting actions require your approval. We are not liable for decisions you make based on AI output.
6. Billing and plans
- Paid plans are billed in advance on a recurring basis through our payment provider.
- Usage is metered (for example, write actions per month) according to your plan.
- Fees are non-refundable except where required by law.
- We may change pricing with reasonable notice; changes apply to the next billing cycle.
- You are responsible for all ad spend on your connected accounts. Inbox does not fund your advertising.
7. Your content and data
You retain all rights to your data and the content you provide. You grant us a limited license to process it solely to operate and improve the Service, as described in our Privacy Policy. You are responsible for having the rights necessary to the content and audiences you use.
8. Intellectual property
The Service, including its software, design and trademarks, is owned by Inbox and its licensors. These Terms do not grant you any right in our intellectual property except the limited right to use the Service.
9. Disclaimers
The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that it will achieve any particular advertising result.
10. Limitation of liability
To the maximum extent permitted by law, Inbox will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or ad spend. Our total liability for any claim relating to the Service will not exceed the amount you paid us in the twelve months before the claim.
11. Indemnification
You agree to indemnify and hold harmless Inbox from claims arising out of your use of the Service, your content, your advertising, or your violation of these Terms or any third-party platform's policies.
12. Termination
You may stop using the Service and delete your account at any time. We may suspend or terminate access if you breach these Terms or to protect the Service or other users. On termination, your right to use the Service ends; sections that by their nature should survive will survive.
13. Changes to these Terms
We may update these Terms from time to time. Material changes will be posted on this page with a new "Last updated" date. Continued use after changes take effect constitutes acceptance.
14. Governing law
These Terms are governed by the laws applicable at Inbox's principal place of business, without regard to conflict-of-law rules. Disputes will be resolved in the courts of that jurisdiction, unless otherwise required by applicable law.
15. Contact
Questions about these Terms: [email protected].